Last updated: October 17, 2026
1. Overview
This website is operated by ORREVA ("we", "us", "our"). By visiting our website or purchasing from us, you agree to these Terms of Service, together with our Privacy Policy, Refund Policy and Shipping & Returns policy. If you do not agree, please do not use this website.
2. Eligibility
By placing an order, you confirm that you are at least 18 years old, or are using the website under the supervision of a parent or guardian, and that the information you provide is accurate and complete.
3. Products
- We make every effort to display our products accurately. Colours, finish and size may vary slightly due to screen settings and photography.
- Our jewellery is finished in 18k gold using PVD coating over stainless steel. With normal wear and proper care, it is designed to last. Care instructions are provided with your order and on our website.
- All products are subject to availability. We may limit quantities or discontinue products at any time.
4. Pricing and payment
- All prices are in Indian Rupees (INR) and include applicable taxes unless stated otherwise.
- Prices may change without notice. The price charged is the price shown at the time you place your order.
- We may cancel an order if a product was listed at an incorrect price due to an error. If you have already paid, we will refund you in full.
- Payments are processed securely through our payment partners. We do not store your card details.
5. Orders
We reserve the right to refuse or cancel any order, including orders that appear fraudulent, are placed by resellers, or exceed reasonable quantities. If we cancel a paid order, we will refund you in full.
6. Shipping, returns and refunds
Shipping, returns, refunds and cancellations are governed by our Shipping & Returns and Refund Policy pages.
7. Intellectual property
All content on this website, including the ORREVA name, logo, images, text and design, belongs to ORREVA or its licensors. You may not copy, reproduce or use it without our written permission.
8. User conduct
You agree not to use this website for any unlawful purpose, to interfere with its security or operation, or to submit false or misleading information.
9. Limitation of liability
To the extent permitted by law, ORREVA is not liable for any indirect or consequential loss arising from your use of this website or our products. Our total liability for any claim relating to an order is limited to the amount you paid for that order.
10. Changes to these terms
We may update these Terms from time to time. Changes take effect when posted on this page. Continued use of the website means you accept the updated Terms.
11. Governing law
These Terms are governed by the laws of India. Any disputes are subject to the exclusive jurisdiction of the courts at Thane, Maharashtra.
12. Grievance officer
In accordance with the Consumer Protection (E-Commerce) Rules, 2020, our Grievance Officer is:
Rohit, Founder, ORREVA
Email: houseoforreva@gmail.com
Phone: +91 790 002 4118
Address: Olivia Prime, M D Joshi Road, Uthalsar, Thane West, Thane, Maharashtra 400601, India
We aim to acknowledge complaints within 48 hours and resolve them within one month.
13. Contact
Questions about these Terms? Email us at houseoforreva@gmail.com.